Welcome to EJC Photography. Your privacy is critically important to us. This Privacy Policy explains how EJC Photography (“we,” “our,” or “us”) collects, uses, discloses, and safeguards your information when you visit our website www.ejcphotography.co.uk and use our photography services.
Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the website depends on the content and materials you use, and includes:
Personal Data
Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you:
- Fill out a contact or inquiry form.
- Book a photography session.
Photographs and Images
As a photography business, we capture and process images in which you, your family, or your guests may appear.
Note: The usage, display, and commercial rights of these images are additionally governed by the specific Photography Contract and Model Release signed prior to your session.
Financial Data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) is collected when you purchase or book services.
- We store very limited, if any, financial information.
- Most financial data is transferred directly to our third-party payment processors.
Technical and Usage Data
Information our servers automatically collect when you access the website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the website.
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website to:
- Deliver, manage, and fulfill your photography packages, prints, and digital galleries.
- Process payments, refunds, and bookings.
- Respond to your customer service requests, inquiries, and consultations.
- Send you administrative information, such as updates regarding your session timeline or contract modifications.
- With your consent, send you marketing materials, promotions, or newsletters.
- Improve our website functionality, portfolio display, and user experience.
3. How We Share Your Information
We do not sell, rent, or trade your personal data. We may share information we have collected about you in certain situations, primarily to deliver our services:
- Third-Party Service Providers: We share your data with trusted third parties that perform services for us or on our behalf, including online gallery hosting platforms, payment processing, email delivery, and hosting services.
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law.
4. Data Retention and Security
Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Retention
- Client Data: We retain your contact and booking information for as long as necessary to fulfill our contractual obligations and comply with financial/tax reporting laws.
- Image Retention: Digital client galleries are hosted for a limited period as specified in your photography contract. We maintain local archives of final images for back-up purposes, but cannot guarantee permanent storage indefinitely.
5. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access & Correction: You can request a copy of the personal data we hold about you or ask us to correct inaccurate information.
- Deletion: You can request that we delete your personal data, subject to legal or contractual obligations (such as tax compliance or retaining original images as agreed upon in a contract).
6. Changes to This Privacy Policy
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Effective Date” of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
EJC Photography